General

  • 24-hour cancellation policy applies for all bookings (matches, activities, tournaments, courts, classes). If no show, full court fee for matches and/or bookings and full individual fee for activities/tournaments and classes will be applied.
  • Please note that if you carry any pending payments, the RRA App will not allow you to login, you will see ‘Incorrect Authentication’ message on the App. We kindly request you to settle your account in order to be able to utilize the RRA App. 
  • In our effort to give possibilities to all players to be able to book, we have set a limit of maximum 2 active bookings per player.

Court Bookings

  • Up to 10 days in advance court booking and 13 days for RRA and Dubai Golf Annual members. 
  • Payment with Credit Card or Voucher* through the RRA App. Please note that there are no refunds for full court bookings, but rescheduling is possible within 2 weeks provided the request doesn’t interfere with the 24-hour cancellation policy. For rescheduling, please contact the bookings team (only 1 rescheduling allowed).
  • The Club does not hold responsible for finding players for private bookings. 

Matches Organized By The Club

  • You will be able to join one of the matches created by the Club if you have been assigned a level by one of our coaches. If you do not have your level yet, you can register in the RRA App - Club Activities/Level Assessment session.
  • We will offer 1 match per level and per Club every week (that is 3 matches for your level per week across all 3 clubs).
  • You will be able to see and join only matches according to your level.
  • Visibility of 7 days in advance for open matches.
  • If a match doesn’t reach 4 players signed up, it gets automatically cancelled 4 hours before match time. 
  • Match arrangements are an additional service provided by RRA Padel. Administration and management are done by the Club, and it holds the right to refuse future participation to players who no-show, arrive late, endanger other players on court, lack sportsmanship or use inappropriate or disrespectful language towards other players or staff.

Activities

  • All the Club activities will be visible and available for booking through the RRA App. 

Vouchers

  • Vouchers for classes can only be utilized at the Club where it was purchased.
  • Vouchers for matches can be utilized in all the Club and only the holder can use it. No exceptions.

Use the RRA Padel App to secure your court


Padel Enquiry Form